TERMS OF SERVICE

Terms of Service (SMS Communications)

By opting in to receive SMS messages from Arcstone Financial Inc., you agree to the following terms and conditions. These terms apply to all SMS communications sent by or on behalf of Arcstone Financial Inc.


SMS Program Description

Arcstone Financial Inc. uses SMS messaging to communicate with customers regarding their interactions with our financial services. These communications are strictly informational and service-related and may include:

  • Updates on loan applications, approvals, and account status
  • Appointment confirmations, reminders, and scheduling updates
  • Responses to customer inquiries submitted through our website or other channels
  • Requests for required documentation or follow-up information
  • Notifications related to ongoing services or support requests

Message frequency will vary depending on your level of engagement, application status, and support needs.

SMS consent is not a condition of purchase or approval for any financial product or service.


Opt-In & Opt-Out Instructions

You may opt in to receive SMS messages by providing your mobile number through our website forms, application process, or by communicating directly with our team and consenting to receive text messages.

You can opt out at any time by replying:

  • STOP — to unsubscribe from all future SMS messages
  • HELP — to receive assistance or additional information

After you send a STOP message, you will receive a confirmation of your opt-out request. You will no longer receive SMS messages unless you choose to opt in again.


Customer Support

If you have any questions, need assistance, or would like more information about our SMS communications, please contact us:

Our support team is available to assist with any inquiries related to your messages or services.


Message & Data Rates

Message and data rates may apply depending on your wireless carrier, mobile plan, and geographic location. Charges may vary if messages are sent or received while roaming.

Message frequency may vary based on your interaction with Arcstone Financial Inc., including application progress, account activity, and customer support engagement.

Arcstone Financial Inc. is not responsible for any fees charged by your mobile carrier.


Carrier Liability

Mobile carriers and service providers are not liable for delayed, failed, or undelivered messages. Delivery of SMS messages is subject to effective transmission by your mobile carrier and network availability.


Eligibility

By opting in to receive SMS messages, you confirm that you are at least 18 years of age and are authorized to use the mobile number provided. If you are under 18, you must have consent from a parent or legal guardian.


Privacy Policy

We are committed to protecting your privacy and handling your personal information responsibly. Information collected through SMS communications will be used in accordance with our privacy practices.

For more details, please review our Privacy Policy:
https://www.arcstoneinc.com/PrivacyPolicy.html


Changes to These Terms

Arcstone Financial Inc. reserves the right to update or modify these Terms of Service at any time. Any changes will be effective immediately upon being posted to this page. Continued use of our services and SMS program constitutes your acceptance of any updated terms.