Arlene Lam
LEADERSHIP TEAM
AVP | Operations
Arlene Lam brings over 35 years of expertise in mortgage banking, specializing in Operational Risk Management and Credit Policy. Her deep background in Underwriting and Quality Control has given her a comprehensive understanding of credit risk, enhancing operational efficiency with LOS systems like Encompass and Lending QB. Arleneās hands-on approach, can-do attitude, customer service, and leadership skills make her a valuable asset to the team.